What settings should I use to send and receive email?

The basic settings to be used for all Prompt Web Hosting customers are detailed below. This article assumes you have a valid SSL certificate installed for your domain name.

Encrypted Email Settings
(Replace 'mydomain.com' and 'sales@mydomain.com.au' with your own domain name and email address)
 
Username: Your full email address (e.g. sales@mydomain.com.au).
Password: Use the email account password.
Incoming Server: mail.mydomain.com.au
  • IMAP Port: 993 
  • POP3 Port: 995
IMAP is recommended.
Outgoing Server: mail.mydomain.com.au
  • SMTP Port: 465
Encrypted Connection: SSL
IMAP, POP3, and SMTP require authentication.
 
Outlook Screenshots

Basic Outlook account settings
Example of basic account settings.


Outgoing authentication
Outgoing authentication is required.



Outlook port details
Port settings.
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